Management

Management Buy-In’s

Had an interesting meeting recently with a guy who helps people with succession strategies and business exits. He has an interesting approach – one of their strategies involves looking for potential buyers with strong business skills to take an initial interest in the business (potentially partially funded by the vendor) with an agreement in place [...]

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Dealing with Angry Customers

Hmmm – not sure about all of this – I don’t think one single approach can be expected to deal with all the different cultural and personality challenges that customer service has to deal with – however there are definitely some good ideas here. Having one or two key phrases up your sleeve can really [...]

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Lead Follow Up

Twice in the last couple of weeks I have seen ads in The Press that caught my eye. I hopped on to the advertisers’ websites, decided they had something to offer and fired off emails to the noted email addresses seeking further details. Days passed – nothing. No autoresponder to recognise my enquiry had been [...]

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Negative Stock

Quote below from an accounting system vendor re its position on negative stock in a perpetual inventory scenario When using an inventory system it can’t operate on negative inventory because it would send Asset: Stock account into a negative balance which the accounting profession doesn’t like. Accordingly some people don’t run inventory as Assets (they [...]

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Buying or Selling a Business?

This is not a particular area of focus for us but I thought this was such a great article I should share it. The sort of commentary that might make or save you a fortune, just by either being a better prepared vendor or by better testing your potential target. Traps when selling a business

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How to turn your company into Apple

Great article about an article! Fast Company/SMH Apple’s share price is certainly having a great run – they had been down down down but have had a series of big wins in recent years pushing the share price to all time highs recently. How have they achieved this in a brutally competitive market? This article [...]

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